Accounts Receivable Days and the Provider Data Connection

Days in Accounts Receivable is the metric that most directly reflects billing organization performance in client conversations. It is also one of the most sensitive indicators of upstream data quality […]
The 48-Hour Rule and What It Means for Billing Organizations

Most billing and coding professionals are familiar with the No Surprises Act as a payer-side compliance obligation. What is less commonly understood is how the NSA requirements create upstream data […]
Why AI in Revenue Cycle Management Needs Clean Provider Data to Work (ASAP)

Most organizations treat credentialing and billing as two separate processes. In practice, they are directly dependent. Credentialing verifies that a provider is qualified and enrolled. Billing submits claims for the […]
Credentialing Gaps and Billing Failures: The Connection Most Billing Firms Are Missing

Most organizations treat credentialing and billing as two separate processes. In practice, they are directly dependent. Credentialing verifies that a provider is qualified and enrolled. Billing submits claims for the […]
The Layer Underneath: How Payers Can Get NPD-Ready

The last few articles I have written have been about the problem MA plans are facing: what the NPD is, what it is not, what Phase 2 does to the […]
The Performance-Based Contract Trap: How Provider Data Errors Hit Billing Firm Revenue Directly

Most billing and coding contracts are written to reward performance. Clean claim rates, first-pass acceptance rates, net collection rates, days in accounts receivable: these are the metrics that determine what […]
September 1, 2026: The Attestation Deadline No MA CEO Can Afford to Miss

If you are the CEO, CFO, or COO of a Medicare Advantage organization, you are going to personally sign something in less than four months. I want to make sure […]
Taxonomy Codes, Network Status, and the Invisible Denials That Are Costing You Revenue

If NPI errors are the most visible provider data failure in billing operations, taxonomy code mismatches and outdated network status information are the most insidious. They generate denials that look […]
The NPI Problem: Why One Wrong Number Cascades Into Thousands of Denied Claims

Of all the provider data fields that drive claim denials, the National Provider Identifier is the most consequential. An NPI error does not produce one denial. It produces a pattern […]
Phase 2 Changes Everything: Why 2027 Is the Real Inflection Point

If you are a payer executive and you have been treating the April 9 NPD launch as the main event, I want to respectfully suggest otherwise. The main event is […]